The idea of buying eyewear online is certainly enticing. It is convenient to shop from the comfort of your own home, and online retailers often offer eyewear at discounted prices. However, glasses are complex products, and what works best for you is very personal. The convenience and cost savings of shopping for eyewear online comes at a serious price.
In this post, Dr. Ernest Kornmehl of Kornmehl Laser Eye Associates sheds light on why you should be cautious when considering buying eyewear online.
The Downsides
Dubious quality
One of the biggest risks of buying eyewear online is there is no guarantee you are getting a quality product. Without seeing and holding the lenses or frames in person before you purchase them, there is no way of knowing what the materials feel like, or how sturdy the glasses are. Even details like the color of the frames can look different online as compared to seeing them in person.
No warrantee or satisfaction guarantee
Some online retailers will not offer product warranties. If you have a problem with your lenses or frames, the retailer may not be willing to work with you. If you take the glasses to a store to get adjusted, you are responsible for the additional expenses.
Possible fit and prescription problems
When you order online, you risk ending up with serious fit and prescription problems. Handing your prescription over to an online retailer (who may or may not employ licensed eye care professionals) does not guarantee your glasses will live up to your standards.
Also, your individual measurements are very important. While online retailers may ask for some measurements, like your pupillary distance measurement, there are other important measurements that affect how your frames fit your face and how your lenses are oriented in front of your eyes.
Without walking through the process in-person under the guidance of a trained eye care professional, there is no way to be sure that you end up with eyewear that works for you.
Lack of personalization
There is simply no substitute for the experience of shopping at an in-person retailer or optical center that can coordinate with your eye doctor. Working directly with an optician or eye care professional offers the best chances of getting exactly what you need. Your eye care professional can walk you through your choices of lenses and frames and use detailed measurements to ensure your glasses fit right and feel good. This type of personal service can give you excellent vision correction that also complements your personal taste and lifestyle.
Ultimately it is up to you to weigh the pros and cons of purchasing eyewear online. If you have any questions about your options, Dr. Kornmehl invites you to contact us today.